Working with Dependable Shutters and Glass has been a great experience. Their team is extremely professional and efficient, delivering a high-quality project right on schedule. I have already recommended them to three close friends who are very interested in doing their projects with them too.

Hi have had a very wonderful, easy and pleasant experience with Wayne and Chris , I was recommended by my good friend who used them too . Wayne came and explained everything and quoted me and Chris came to install my impact door. If you want professionals, trustworthy, reliable , clean and respectful people in your home then this is the company for you. I’m very satisfied

On time, extremely polite & friendly! Beautiful door & job!!!

Chris was amazing. Arrived right on time and just got to work. Worked all day efficiently and cleaned up after himself. Couldn’t be happier with the final product.

I couldn’t be happier with the work dependable shutters and glass with installing my windows. The entire team was professional, respectful, and courteous from start to finish. They worked efficiently and quietly while keeping the work area clean throughout the project. What impressed me the most was their reliability. They completed the job exactly when they said they would and even finished earlier than expected. The quality of the installation is excellent, and the entire process was smooth and stress-free. I highly recommend this company to anyone looking for window installation. They exceeded my expectations, and I would definitely hire them again.

Very reliable, customer-focused, and high quality. I recommend them.

I had an outstanding experience with Dependable Shutter from start to finish. A special thank you to Robert August for his professionalism, excellent communication, and dedication throughout the entire process. He made everything easy and stress-free. The entire company and staff were friendly, courteous, and highly skilled. The installation team arrived on time, worked efficiently, and paid close attention to every detail. I was especially impressed by how clean they kept the work area and how thoroughly they cleaned up after the job was completed. It looked like they had never even been there—except for the beautiful new shutters! I highly recommend Dependable Shutter to anyone looking for quality work, exceptional customer service, and a team that truly takes pride in what they do. Thank you all for a fantastic job!

Overall, if I could give 10 stars I would! I am so glad I went with Dependable Glass for my windows. I was very nervous about getting quotes, making the right decision for my house and my family. I am so glad I stopped here. From the first quote with Robert, everything else fell in place. Robert was so helpful in assisting and teaching me about the decision/style/type. I couldn't be happier with my choice. Wayne, and Art came in and just reinforced everything making me feel even more comfortable in my choice. Paula was amazing, honestly their entire staff, it doesn't matter who answers, you will be assisted. Exceptional customer service! Their work was great, and the care they give to your house is evident. If you are unsure about deciding, so and give them a call, you won't regret it! I will definitely recommend them to anyone/ everyone that asks! They'll be in great hands.

Technician (Chris) did an awesome job installing my door. Showed up on time, worked clean, and the fit/finish is perfect. Doors open smooth, no gaps, no squeaks.Great price + great communication. 100% satisfied. This company is highly recommended and I would definitely use them again!!

Had two of my windows in my condo replaced And also a door slider, excellent communication and everything was permitted. Everybody was super nice and definitely recommend this company if you need your windows replace to impact. Best company.

We had Dependable Shutters come to install accordion shutters on our sliding doors. Chris was prompt, courteous and did a magnificent job. He left the area clean and we could not have asked for better service. Highly recommend this business.

I had security shutters installed to my business after a break in. The owner came himself to check out the project as it was a unique situation. The product is beautiful! The company and staff are very professional. Product was ready sooner than quoted which was also amazing. Would highly recommend hiring for your projects

APRIL 15TH, 2026 TAX DAY Update: We had a servicing today and we're very satisfied with Eisman Urbina again. He answered our questions while doing the job and is a very kind man. Appreciate him and Dependable Shutters & Glass. Good people and Dependable. BEEN WORKING WITH DEPENDABLE SHUTTER AND GLASS SINCE 2009. TODAY JUNE 18,2025 I NEEDED TO FIND OUT THE SHUTTER CLASS FOR INSURANCE PURPOSES FOR A 2009 SHUTTER. SURITA WRIGHT RESPONDED QUICKLY WITH THE NECESSARY RECORDS TO FORWARD TO MY INSURANCE AGENT. WITHIN 5 MINUTES OF MY CALL, SHE ATTENDED TO US. IT IS ALWAYS NICE WHEN A COMPANY 16 YEARS LATER GIVES YOU THE SAME SERVICE AS THE DAY OF PURCHASE EVEN THOUGH IT IS ONLY A PAPERWORK ISSUE... THESE ABOVE COMMENTS JUNE 18, 2025 IN ADDITION TO REVIEW LAST YEAR DURING SERVICING 9 MONTHS AGO. Eisman Urbina thank you and Adrian. We purchased our shutters many years ago and company is great about following up. They have maintained our shutters since the purchase as we service them each year. The reason that I'm writing is I was having an issue with the shutter and Eisman came down personally to explain what I was doing wrong to close it. Generally speaking I find Once a company receives your money for purchase or maintenance they won't come and follow up on any issue until they're in the area or at their convenience He must have spent close to 45 minutes watching me close it and explaining how to do it. Most companies would not have sent him down that quickly after servicing and getting paid. He had a wonderful attitude and spent a while with us which was highly appreciated. I wish I knew more people like him and companies like him. Thank you

Dependable installed my impact sliders 5 years ago. They did a great job. Recently, they began to delaminate. This was a manufacturer defect. The staff at Dependable went way out of their way to manage this problem for me throughout the entire process including help with reinstalling them! The manufacturer was a PITA to deal with. If not for Dependable I doubt I would have been able to get this done. I want to be clear! THEY OWED ME NOTHING! They did this for me because I was a loyal customer and because they could see that this was not right. With all of the nonsense out there with installers, you will be well served by choosing this company!

Very professional and honest company! I’m extremely happy with the service they provided at my house. The entire team was very kind and did everything possible — and even the impossible — to make sure their customers are happy. I highly recommend this company 💯! Thank you all! Grace

Great experience! They quoted me a fair rate for my impact windows, didnt try to upsell me, actually showed up on time everytime, and finished the project as planned. No issues, no chasing after them. They were professional, and reliable. Highly recommend them. I plan to use them again in a few months when we swap out our doors.

We had our front doors replaced with Dependable Shutters and Glass. The entire process went seamlessly! Wayne and his team are professional, knowledgeable and are very communicative through each step of the process! We love our new doors!

Excellent company with high standards. Their representatives/installers especially Jairo and Denis are exceptional people professional hard working. This is a serous company that stands by their product and delivers.

Your guys service was phenomenal from start to finish. I will never forget the kindness and care you showed throughout the process. Thank you so much! And I'll always refer you guys over and over .

This company is the very best!!! With meeting Robert who was a professional, very attentive and knowledgeable. Then on to meeting with Wayne the owner who was very patient and understanding of my needs. The office staff Paula and Serena were very easy to speak with and they were very helpful. Everyone was very professional. They explained everything that would be happening from day one to me. My day of construction when very easy with Chris and Patrick. They were on time and they were on point. I was very impressed with the quality of work that was done. This was the best decision I made to go with this company. Very professional team, they will definitely have my recommendation.

Starting with Robert their sales representative , Jairo, Denis, Chris, Patrick Manuel and Jesus are the dream team they are very respectful and professional. I can't speak highly enough of them. This is a serious company and they deliver on their promises. excellent !!!!

Robert, Arturo,Paula and Chris and Patrick have been very helpful on the process of installing impact doors and a window. They have responded and answered all my questions and easiness the stress. They have been patient and responded right away to any concern I have had. I am highly satisfy with the job Chris and Patrick did. They make a good team. They are very profesional, nice, kind and patient.They try to accomodate and please the customer. They have a good understanding of the stress this type of project can create on some people. They take pride on the job they do and try their best to do a great job as if it was their own house. They are neat while working and clean after they finish. Thank you to all of you.

I am very pleased with the quality of the product and workmanship with the hurricane shutters installed on my home. DS&G is a top-notch business from the owner, sales personnel, administrative personnel, production staff and installers. The shutters are so easy to open and close. I highly recommend using Dependable Shutter and Glass for exceptional hurricane protection for your home.